ThisAbility is a predictive accessibility ecosystem that transforms how 16 million UK disabled people navigate cities — powered by AI, real-time city data, and community intelligence.
Current solutions — Google Maps, Citymapper, Wheelmap — are static, reactive, and disconnected from the real-time heartbeat of cities. We built something fundamentally different.
Sudden infrastructure failures and street works strip citizens of their independence. With ~7,600 TfL lift & escalator faults across the top 10 London stations in 2025 alone, mainstream maps offer zero real-time alternative routing for disabled people.
Every day, disabled people are forced to explain their personal limitations to transit staff and venue operators — repeatedly, exhaustingly, and without dignity. No current app solves this.
Lack of proactive fall and tip-over detection leaves vulnerable individuals isolated during emergencies. Over 80% of UK disabled adults already own smartphones (Ofcom, 2022) — the hardware for a safety net is already in their pockets.
Solving all three problems with a single, privacy-first ecosystem — running entirely on the smartphone you already carry. No new devices needed.
AI pathfinding that adapts your route before you reach an obstacle, combining real-time TfL data, smart-city feeds, and crowd telemetry.
Secure NFC/BLE disability profile sharing. Venues silently receive your access needs — no verbal explanation needed, no dignity lost.
Proactive haptic warnings for micro-obstacles and sensory-heavy environments — before you encounter them, not after you're already overwhelmed.
24/7 fall & tip-over detection using your smartphone's gyroscope — instantly alerting emergency contacts with GPS location and route context.
Every module you use teaches EquiVerse about you and about the world around you. The result: a system that gets measurably smarter with every journey — for every user — whilst keeping your data entirely private.
Learns from your actions across all four modules. Your route choices shape your routing. Your anxiety thresholds calibrate your alerts. Your Guardian patterns refine fall-detection sensitivity. All learning stays on your device — nothing is ever uploaded.
When many users reroute around the same junction or flag the same venue, EquiVerse detects an uncharted barrier and pre-routes future users around it — before TfL even logs the fault. No personal data is shared. Only anonymous, aggregated signals.
Dozens of users request rerouting near the same lift within a short window. EquiVerse detects the pattern, marks it as a predicted barrier, and begins rerouting all affected users — before TfL has logged the fault.
Prevention Every route is cross-validated across TfL live data, OpenStreetMap, and anonymised crowd signals — no single source is ever trusted alone. The AI only commits to a route when confidence passes a threshold; below it, the user sees an explicit warning for unverified segments. Known barrier zones (lifts, steps, narrow passages) are flagged before the user sets off, not after.
If it happens One tap lets users flag a bad route — that signal immediately downgrades the affected segment across the model. Each incident triggers a post-incident review: which source failed, why confidence was too high, and what data patch fixes it. Safety-critical incidents (e.g. a wheelchair user stranded) are treated as severity-1 with a written post-mortem. Retraining closes the loop so the same root cause cannot recur.
Mainstream maps treat disability as an afterthought. Niche tools rely on outdated manual reviews. We deliver live, hyper-personalised, unified accessibility intelligence.
| Key Feature | Google / Citymapper | Wheelmap / AccessAble | ThisAbility |
|---|---|---|---|
| Disability-aware Routing | Limited | Partial | Profile-Specific AI |
| Real-time Accessibility | NO | Community-only | Live Telemetry |
| CapAble ID Dignity | NO | NO | YES |
| Safety Monitoring | NO | NO | YES |
| City Planning Insights | Limited | NO | Accessibility Heatmaps |
Competitors treat all users with similar disabilities identically. Our localised AI engine builds a unique, continuously learning model for each person — adapting daily to their specific physical, sensory, and linguistic capabilities.
Medical and health profiles are stored strictly locally via Self-Sovereign Identity. No server ever sees sensitive health data. Data tiered by sensitivity: public (venue/OSM), private (encrypted journey patterns), confidential (health profiles, on-device only) — GDPR Article 9 compliant throughout.
Phase 1 barriers verified via crowd reports and TfL's Open Data API. Phase 2 introduces wearable sensors that auto-verify barriers via telemetry changes — e.g., wheelchair impact signatures and sudden stops.
EquiVerse builds multi-layer location nodes — physical access data, live fault telemetry, crowd-validated ratings, and user-specific context. Unlike flat map data, this layered graph enables contextual routing no competitor can replicate, and opens venue listing revenue at Phase 3 — businesses pay for accessibility endorsement badges; no user data sold.
We start with a 150K-user pilot in London, scale to 16 million across the UK, and expand to 1.3 billion people globally — unlocking a market no other platform has touched.
A structured path from pilot to worldwide accessibility standardisation.
Core features free for disabled individuals — and commercially sustainable through premium services, B2G data products, and enterprise integration licensing.
Core navigation features are free for disabled individuals. Premium Active Guardian subscription — for carers and family members — unlocks advanced monitoring, analytics, and remote alerts.
Accessibility Heatmaps and real-time telemetry sold to municipal councils to optimise urban infrastructure spending and smart-city planning decisions.
Accessibility intelligence licensed to public transport apps, large venue management systems, and urban mobility platforms seeking WCAG compliance. Phase 3 also opens accessibility-verified venue listings — businesses pay for endorsement badges within routing results; no user data sold.
Initial capital from UK Tech for Good government innovation grants and strategic disability NGO partnerships — bootstrapping the platform before commercial revenue.
We aren't just building a navigation app — we are engineering an ecosystem of human dignity and true social mobility.
Average extra monthly cost of life when you're disabled in the UK — removing mobility barriers reduces this burden directly
Scope — Disability Price Tag ↗Of disabled people have avoided or left a shop, venue, or service because of poor access and disability awareness
Scope — Disabled Customers & the Purple Pound ↗Adults over 65 fall at least once a year — our AI Guardian detects falls and alerts carers before they escalate
NHS — Falls in Older Adults ↗Disabled adults find it difficult to travel independently by public transport — a barrier our real-time intelligence removes
DfT — National Travel Survey, 2024 ↗"ThisAbility gives people with disabilities the confidence to travel independently, safely and with dignity. We transform passive users into empowered citizens — and we unlock the full economic potential of 16 million overlooked people."
Our strategic partners span cloud infrastructure, enterprise data trust, public sector, financial institutions, and disability advocacy — giving EquiVerse the foundation to scale.
Our Phase 01 prototype is live and fully interactive. Explore all four modules, configure your accessibility profile, and discover how EquiVerse adapts to you.
Join the pilot. Help us engineer a world without barriers for 1.3 billion people.
Core features free for disabled individuals · No data uploaded · WCAG 2.1 AA